Privacy Policy

Last Updated: November 11, 2025

This Privacy Policy explains how JIMOK (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you access our website or use related services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you provide to us, including:

account information, such as your email address and password;
order information, such as your name, shipping address, billing address, phone number, and information necessary to process your purchase;
customer support communications, including questions, feedback, and other messages you send to us;
newsletter or subscription information, if you sign up for updates.

1.2 Information Collected Automatically

When you use our website, we may automatically collect certain information, such as:

IP address;
browser type and settings;
device type and operating system;
browsing activity, viewed pages, search activity, and interactions with our website;
information collected through cookies and similar technologies.

1.3 Information from Third Parties

We may receive information from third parties, such as:

payment service providers;
logistics and delivery providers;
social media or account login integration services, if applicable;
analytics, advertising, or marketing partners, where applicable.

2. How We Use Your Information

We may use your information to:

process and fulfill your orders;
create, maintain, and manage your account;
communicate with you about orders, shipments, and service-related matters;
provide customer support and respond to inquiries;
improve our website, services, and user experience;
detect, prevent, and investigate fraud, abuse, and security issues;
comply with applicable legal and regulatory obligations;
send promotional or marketing communications where permitted by law or based on your consent.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how users interact with our website, and improve the user experience.

Depending on how our website is configured, cookies may also be used for analytics, performance, or marketing purposes.

You may manage cookies through your browser settings and, where available, through cookie consent or preference tools on our website. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share personal information:

with service providers that help us operate our website and business, such as payment processors, hosting providers, logistics partners, or customer support tools;
with analytics, advertising, or marketing partners, where applicable;
where required by law, legal process, or regulatory request;
where necessary to protect our rights, users, or business;
in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets.

5. International Data Transfers

Because our website may be accessed globally, your personal information may be transferred to, stored in, or processed in countries or regions outside your own.

Where required by applicable law, we take reasonable steps to provide appropriate safeguards for such transfers.

6. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to:

request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request data portability where applicable.

To exercise these rights, please contact us at support@jimok.com.

8. Data Security

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

9. Children’s Privacy

Our website and services are not intended for children who have not reached the minimum legal age in their jurisdiction. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact Us

Email: support@jimok.com