{"id":632,"date":"2025-12-22T14:49:05","date_gmt":"2025-12-22T06:49:05","guid":{"rendered":"http:\/\/www.jimok.net\/?page_id=632"},"modified":"2026-03-12T15:31:55","modified_gmt":"2026-03-12T07:31:55","slug":"support-2","status":"publish","type":"page","link":"http:\/\/www.jimok.net\/cn\/support-2\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"632\" class=\"elementor elementor-632\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9b88b e-flex e-con-boxed e-con e-parent\" data-id=\"4c9b88b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-878e6d2 elementor-widget elementor-widget-html\" data-id=\"878e6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  \/* ========== \u6574\u4f53\u5bb9\u5668\u6837\u5f0f ========== *\/\r\n  .jimok-support-wrap {\r\n    max-width: 1400px; \/* \u9875\u9762\u6700\u5927\u5bbd\u5ea6 *\/\r\n    margin: 0 auto; \/* \u5c45\u4e2d\u663e\u793a *\/\r\n    padding: 40px 20px; \/* \u4e0a\u4e0b80px\uff0c\u5de6\u53f340px\u5185\u8fb9\u8ddd *\/\r\n    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; \/* \u5b57\u4f53 *\/\r\n    color: #232323E6; \/* \u5168\u5c40\u6587\u5b57\u989c\u8272 *\/}\r\n\r\n  \/* ========== Hero \u9996\u5c4f\u6807\u9898\u533a ========== *\/\r\n  .jimok-hero {\r\n    margin-bottom: 120px; \/* \u5e95\u90e8\u95f4\u8ddd *\/\r\n  }\r\n  .jimok-hero h1 {\r\n    font-size: 66px; \/* \u6807\u9898\u5b57\u53f7 *\/\r\n    font-weight: 700; \/* \u5b57\u91cd *\/\r\n    margin: 0 0 14px 0;\r\n    line-height: 1.1;\r\n    color: #232323E6;\r\n    letter-spacing:-1.5px;\r\n  }\r\n  .jimok-hero p {\r\n    font-size: 16px;\r\n    color: #666;\r\n    max-width: 560px;\r\n    line-height: 1.7;\r\n    margin: 0;\r\n  }\r\n\r\n  \/* ========== \u4ea7\u54c1\u4f7f\u7528\u8bf4\u660e\u5165\u53e3\u5361\u7247 ========== *\/\r\n  .jimok-guide-card {\r\n    background: #F3F4F6; \/* \u6d45\u7070\u80cc\u666f *\/\r\n    border-radius: 12px;\r\n    padding: 32px 40px;\r\n    margin-bottom: 20px; \/* \u4e0e\u4e0b\u65b9\u7684\u95f4\u8ddd *\/\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n    transition: background 0.2s;\r\n    cursor: pointer; \/* \u9f20\u6807\u53d8\u624b\u578b *\/\r\n  }\r\n  .jimok-guide-card:hover {\r\n    background: #E8E9EB; \/* \u9f20\u6807\u60ac\u505c\u65f6\u80cc\u666f\u7a0d\u6df1 *\/\r\n  }\r\n  .jimok-guide-card-content h3 {\r\n    font-size: 20px;\r\n    font-weight: 600;\r\n    color: #232323E6;\r\n    margin: 0 0 8px 0;\r\n  }\r\n  .jimok-guide-card-content p {\r\n    font-size: 14px;\r\n    color: #666;\r\n    margin: 0;line-height: 1.6;\r\n  }\r\n  .jimok-guide-card-arrow {\r\n    font-size: 24px;\r\n    color: #999;\r\n    transition: transform 0.2s;\r\n  }\r\n  .jimok-guide-card:hover .jimok-guide-card-arrow {\r\n    transform: translateX(4px); \/* \u9f20\u6807\u60ac\u505c\u65f6\u7bad\u5934\u53f3\u79fb *\/\r\n  }\r\n\r\n  \/* ========== FAQ + Contact \u53cc\u680f\u5e03\u5c40 ========== *\/\r\n  .jimok-main {\r\n    display: flex; \/* \u5f39\u6027\u5e03\u5c40 *\/\r\n    gap: 170px; \/* \u5de6\u53f3\u95f4\u8ddd *\/\r\n    align-items: flex-start;\r\n    margin-bottom: 80px;\r\n  }\r\n  .jimok-faq {\r\n    flex: 1 1 65%; \/* \u5de6\u8fb9\u536065% *\/\r\n  }\r\n  .jimok-contact-box {\r\n    flex: 1 1 25%; \/* \u53f3\u8fb9\u536035% *\/\r\n    background: #F3F4F6; \/* \u80cc\u666f\u8272 *\/\r\n    border-radius: 12px; \/* \u5706\u89d2 *\/\r\n    padding: 36px;\r\n    position: sticky; \/* \u56fa\u5b9a\u5b9a\u4f4d *\/\r\n    top: 100px;\r\n  }\r\n\r\n  \/* ========== FAQ \u6807\u9898 ========== *\/\r\n  .jimok-faq h2 {\r\n    font-size: 28px;\r\n    font-weight: 600;\r\n    margin: 0 0 10px 0;\r\n    color: #232323E6;\r\n    letter-spacing:-0.5px\r\n  }\r\n  .jimok-faq .faq-subtitle {\r\n    font-size: 15px;\r\n    color: #888;\r\n    margin: 0 0 32px 0;\r\n    line-height: 1.6;\r\n  }\r\n\r\n  \/* ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b\u5bb9\u5668\uff08\u52a0\u95f4\u9699\uff09 ========== *\/\r\n  .jimok-accordion {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 12px; \/* \u6bcf\u4e2a\u5206\u7c7b\u4e4b\u95f4\u7684\u95f4\u9699 *\/}\r\n  \r\n  \/* \u7b2c\u4e00\u5c42\uff1a\u6bcf\u4e2a\u5206\u7c7b\u9879 *\/\r\n  .jimok-category-item {\r\n    border: 1px solid #E8E8E8; \/* \u8fb9\u6846 *\/\r\n    border-radius: 10px; \/* \u5706\u89d2 *\/\r\n    overflow: hidden;\r\n    background: ;\r\n  }\r\n  \r\n  \/* \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b\u6807\u9898\uff08\u53ef\u70b9\u51fb\uff09 *\/\r\n  .jimok-category-header {\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n    padding: 20px 24px;\r\n    cursor: pointer; \/* \u9f20\u6807\u53d8\u624b\u578b *\/\r\n    background:;\r\n    transition: background 0.2s;\r\n  }\r\n  .jimok-category-header:hover {\r\n    background:6; \/* \u9f20\u6807\u60ac\u505c\u80cc\u666f\u8272 *\/\r\n  }\r\n  .jimok-category-header span {\r\n    font-size: 14px;\r\n    font-weight: 600; \/* \u5206\u7c7b\u6807\u9898\u52a0\u7c97 *\/\r\n    color: #232323E6;\r\n    letter-spacing: 0px; \/* \u5b57\u95f4\u8ddd *\/\r\n  }\r\n  \r\n  \/* \u7b2c\u4e00\u5c42\uff1a\u7b80\u6d01\u7bad\u5934\u56fe\u6807 > *\/\r\n  .jimok-category-arrow {\r\n    font-size: 18px;\r\n    color:#232323E6;\r\n    transition: transform 0.3s; \/* \u65cb\u8f6c\u52a8\u753b *\/\r\n    line-height: 1;\r\n  }\r\n  \/* \u5c55\u5f00\u65f6\u7bad\u5934\u5411\u4e0b\u65cb\u8f6c90\u5ea6 *\/\r\n  .jimok-category-item.active .jimok-category-arrow {\r\n    transform: rotate(90deg);\r\n  }\r\n\r\n  \/* ========== \u7b2c\u4e8c\u5c42\uff1a\u95ee\u9898\u5217\u8868\u5bb9\u5668 ========== *\/\r\n  .jimok-questions-wrapper {\r\n    display: none; \/* \u9ed8\u8ba4\u9690\u85cf *\/\r\n    background:; \/* \u6d45\u7070\u80cc\u666f\u533a\u5206\u5c42\u7ea7 *\/\r\n    padding: 0px 0; \/* \u4e0a\u4e0b\u5185\u8fb9\u8ddd *\/\r\n  }\r\n  \/* \u5206\u7c7b\u5c55\u5f00\u65f6\u663e\u793a\u95ee\u9898\u5217\u8868 *\/\r\n  .jimok-category-item.active .jimok-questions-wrapper {\r\n    display: block;\r\n  }\r\n\r\n  \/* \u7b2c\u4e8c\u5c42\uff1a\u6bcf\u4e2a\u95ee\u9898\u9879 *\/\r\n  .jimok-question-item {\r\n    border-bottom: 0px solid #E8E8E8;\r\n  }\r\n  .jimok-question-item:last-child {\r\n    border-bottom: none;\r\n  }\r\n\r\n  \/* \u7b2c\u4e8c\u5c42\uff1a\u95ee\u9898\u6807\u9898\uff08\u53ef\u70b9\u51fb\uff09 *\/\r\n  .jimok-question-header {\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n    padding: 16px 24px;\r\n    cursor: pointer;\r\n    background:;\r\n    transition: background 0.2s;\r\n  }\r\n  .jimok-question-header:hover {\r\n    background: #F3F4F6;\r\n  }\r\n  .jimok-question-header span {\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    color: #232323E6;\r\n  }\r\n\r\n  \/* \u7b2c\u4e8c\u5c42\uff1a\u52a0\u53f7\u56fe\u6807 + *\/\r\n  .jimok-question-icon {\r\n    font-size: 18px;\r\n    color: #999;\r\n    transition: transform 0.3s;\r\n    line-height: 1;\r\n  }\r\n  \/* \u5c55\u5f00\u65f6\u52a0\u53f7\u53d8\u53c9\u53f7 \u00d7 *\/\r\n  .jimok-question-item.active .jimok-question-icon::before {\r\n    content: '\u00d7'; \/* \u53c9\u53f7 *\/}\r\n  .jimok-question-icon::before {\r\n    content: '+'; \/* \u52a0\u53f7 *\/\r\n  }\r\n\r\n  \/* ========== \u7b2c\u4e09\u5c42\uff1a\u7b54\u6848\u5185\u5bb9 ========== *\/\r\n  .jimok-answer-content {\r\n    display: none; \/* \u9ed8\u8ba4\u9690\u85cf *\/\r\n    padding: 0 24px 16px 24px;\r\n    background: #fff;\r\n  }\r\n  \/* \u95ee\u9898\u5c55\u5f00\u65f6\u663e\u793a\u7b54\u6848 *\/\r\n  .jimok-question-item.active .jimok-answer-content {\r\n    display: block;\r\n  }\r\n  .jimok-answer-content p {\r\n    font-size: 14px;\r\n    color: #666;\r\n    line-height: 1.75;\r\n    margin: 8px 0;\r\n  }\r\n\r\n  \/* ========== Contact \u5e2e\u52a9\u5361\u7247 ========== *\/\r\n  .jimok-contact-box h3 {\r\n    font-size: 22px;\r\n    font-weight: 600;\r\n    color: #232323E6;\r\n    margin: 0 0 14px 0;\r\n  }\r\n  .jimok-contact-box p {\r\n    font-size: 14px;\r\n    color: #666;\r\n    line-height: 1.75;\r\n    margin: 0 0 24px 0;\r\n  }\r\n  .jimok-btn {\r\n    display: inline-block;\r\n    background: #232323E6; \/* \u6309\u94ae\u80cc\u666f\u8272 *\/\r\n    color: #fff !important;\r\n    text-decoration: none;\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    padding: 14px 28px;\r\n    border-radius: 999px; \/* \u5168\u692d\u5706\u5706\u89d2 *\/\r\n    transition: background 0.2s;\r\n  }\r\n  .jimok-btn:hover {\r\n    background: #333; \/* \u9f20\u6807\u60ac\u505c\u989c\u8272 *\/\r\n  }\r\n\r\n  \/* ========== Quick Links \u5feb\u901f\u94fe\u63a5 ========== *\/\r\n  .jimok-quicklinks {\r\n    margin-bottom: 80px;\r\n  }\r\n  .jimok-quicklinks h2 {\r\n    font-size: 24px;\r\n    font-weight: 600;\r\n    color: #232323E6;\r\n    margin: 0 0 8px 0;\r\n    letter-spacing:-0.5px\r\n  }\r\n  .jimok-quicklinks .ql-subtitle {\r\n    font-size: 15px;\r\n    color: #888;\r\n    margin: 0 0 28px 0;\r\n  }\r\n  .jimok-quicklinks-grid {\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 14px;\r\n  }\r\n  .jimok-quicklinks-grid a {\r\n    display: inline-block;\r\n    border: 1px solid #DCDCDC;\r\n    border-radius: 999px; \/* \u5168\u692d\u5706\u5706\u89d2 *\/\r\n    padding: 14px 24px;\r\n    font-size: 14px;\r\n    color: #232323E6 !important;\r\n    text-decoration: none;\r\n    background: #fff;\r\n    transition: border-color 0.2s, background 0.2s;\r\n  }\r\n .jimok-quicklinks-grid a:hover {\r\n  background: #232323E6;\r\n  border-color: #232323E6;\r\n  color: #fff !important;\r\n}\r\n\r\n  \/* ========== CTA \u6536\u5c3e\u533a ========== *\/\r\n  .jimok-cta {\r\n    text-align: center;\r\n    padding: 80px 24px;\r\n    background: #F3F4F6;\r\n    border-radius: 14px;\r\n  }\r\n  .jimok-cta h2 {\r\n    font-size: 32px;\r\n    font-weight: 600;\r\n    color: #232323E6;\r\n    margin: 0 0 14px 0;\r\n  }\r\n  .jimok-cta p {\r\n    font-size: 16px;\r\n    color: #888;\r\n    margin: 0 0 46px 0;\r\n    line-height: 1;\r\n  }\r\n  .jimok-cta-btns {\r\n    display: flex;\r\n    gap: 14px;\r\n    justify-content: center;\r\n    flex-wrap: wrap;\r\n  }\r\n  .jimok-btn-outline {\r\n    display: inline-block;\r\n    border: 1px solid #232323E6;\r\n    color: #232323E6 !important;\r\n    text-decoration: none;\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    padding: 13px 28px;\r\n    border-radius: 999px;\r\n    background: transparent;\r\n    transition: background 0.2s, color 0.2s;\r\n  }\r\n  .jimok-btn-outline:hover {\r\n    background: #232323E6;\r\n    color: #fff !important;\r\n  }\r\n\r\n  \/* ========== \u624b\u673a\u7aef\u54cd\u5e94\u5f0f ========== *\/\r\n  @media (max-width: 768px) {\r\n    .jimok-support-wrap {\r\n      padding: 60px 20px;\r\n    }\r\n    .jimok-hero h1 { font-size: 36px; }\r\n    .jimok-main { flex-direction: column; } \/* \u624b\u673a\u7aef\u6539\u4e3a\u4e0a\u4e0b\u6392\u5217 *\/\r\n    .jimok-contact-box { position: static; }\r\n    .jimok-quicklinks-grid { flex-direction: column; }\r\n    .jimok-guide-card {\r\n      flex-direction: column;\r\n      align-items: flex-start;\r\n      gap: 12px;\r\n    }\r\n    .jimok-guide-card-arrow {\r\n      align-self: flex-end;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<div class=\"jimok-support-wrap\">\r\n\r\n  <!-- ========== Hero \u9996\u5c4f ========== -->\r\n  <div class=\"jimok-hero\">\r\n    <h1>Support<\/h1>\r\n    <p>Find help with orders, shipping, returns, product care, and more.<\/p>\r\n  <\/div>\r\n\r\n \r\n\r\n  <!-- ========== FAQ + Contact \u53cc\u680f ========== -->\r\n  <div class=\"jimok-main\">\r\n\r\n    <!-- \u5de6\u8fb9\uff1aFAQ \u4e09\u5c42\u7ed3\u6784 -->\r\n    <div class=\"jimok-faq\">\r\n      <h2>Frequently Asked Questions<\/h2>\r\n      <p class=\"faq-subtitle\">Find answers to some of our most common support topics.<\/p>\r\n\r\n      <div class=\"jimok-accordion\">\r\n\r\n        <!-- ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b 1 - Orders & Payment ========== -->\r\n        <div class=\"jimok-category-item active\">\r\n          <!-- \u5206\u7c7b\u6807\u9898\uff08\u70b9\u51fb\u5c55\u5f00\/\u6536\u8d77\uff09 -->\r\n          <div class=\"jimok-category-header\">\r\n            <span>ORDERS & PAYMENT<\/span>\r\n            <span class=\"jimok-category-arrow\">\u203a<\/span>\r\n          <\/div>\r\n          <!-- \u7b2c\u4e8c\u5c42\uff1a\u8be5\u5206\u7c7b\u4e0b\u7684\u95ee\u9898\u5217\u8868 -->\r\n          <div class=\"jimok-questions-wrapper\">\r\n            <!-- \u95ee\u9898 1 -->\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How can I place an order?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Browse our collection, select your item, and proceed to checkout to place an order.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <!-- \u95ee\u9898 2 -->\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>Can I change or cancel my order?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>If your order has not been processed, please contact us as soon as possible for changes or cancellations.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <!-- \u95ee\u9898 3 -->\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>What payment methods do you accept?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Available payment methods will be displayed securely at checkout.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <!-- ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b 2 - Shipping ========== -->\r\n        <div class=\"jimok-category-item\">\r\n          <div class=\"jimok-category-header\">\r\n            <span>SHIPPING<\/span>\r\n            <span class=\"jimok-category-arrow\">\u203a<\/span>\r\n          <\/div>\r\n          \r\n          <div class=\"jimok-questions-wrapper\">\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>Do you offer international shipping?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Shipping availability varies by destination. Please check checkout for current options.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How long does shipping take?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Estimated delivery timelines will be shown during checkout or in your shipping confirmation.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How can I track my order?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Once shipped, you will receive a confirmation email with tracking information if available.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <!-- ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b 3 - Returns & Refunds ========== -->\r\n        <div class=\"jimok-category-item\">\r\n          <div class=\"jimok-category-header\">\r\n            <span>RETURNS & REFUNDS<\/span>\r\n            <span class=\"jimok-category-arrow\">\u203a<\/span>\r\n          <\/div>\r\n          \r\n          <div class=\"jimok-questions-wrapper\">\r\n            \r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>What is your return policy?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Please refer to our Return Policy page for eligibility and timelines.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How do I request a return?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>To request a return, contact our support team with your order details.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>When will I receive my refund?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Refund timing varies depending on your payment provider and return status.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <!-- ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b 4 - Product Care ========== -->\r\n        <div class=\"jimok-category-item\">\r\n          <div class=\"jimok-category-header\">\r\n            <span>PRODUCT CARE<\/span>\r\n            <span class=\"jimok-category-arrow\">\u203a<\/span>\r\n          <\/div>\r\n          \r\n          <div class=\"jimok-questions-wrapper\">\r\n            \r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How should I clean my product?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Wipe gently with a clean, dry or slightly damp soft cloth. Avoid harsh chemicals.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How often should I replace the brush head?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>We recommend replacing the brush head regularly for the best brushing experience.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>Is the product suitable for travel?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Many JIMOK products are designed for everyday routines, including travel use.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div><!-- ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b 5 - Warranty & Contact ========== -->\r\n        <div class=\"jimok-category-item\">\r\n          <div class=\"jimok-category-header\">\r\n            <span>WARRANTY & CONTACT<\/span>\r\n            <span class=\"jimok-category-arrow\">\u203a<\/span>\r\n          <\/div>\r\n          \r\n          <div class=\"jimok-questions-wrapper\">\r\n            \r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>How can I contact JIMOK support?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Please use our Contact page or the options provided below for further assistance.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>Do your products come with after-sales support?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Support availability may vary by product and region. Please contact us with your order information.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"jimok-question-item\">\r\n              <div class=\"jimok-question-header\">\r\n                <span>Where can I find more policy information?<\/span>\r\n                <span class=\"jimok-question-icon\"><\/span>\r\n              <\/div>\r\n              <div class=\"jimok-answer-content\">\r\n                <p>Shipping Policy, Return Policy, and Privacy Policy are available via the Quick Links below.<\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- \u53f3\u8fb9\uff1aContact \u5e2e\u52a9\u5361\u7247 -->\r\n    <div class=\"jimok-contact-box\">\r\n      <h3>Need more help?<\/h3>\r\n      <p>If you can't find the answer you're looking for, our team is here to help.<br><br>For order-related questions, please include your order number when reaching out.<\/p>\r\n      <a href=\"\/cn\/contact\/\" class=\"jimok-btn\">Contact Us<\/a>\r\n    <\/div>\r\n\r\n  <\/div><!-- ========== Quick Links \u5feb\u901f\u94fe\u63a5 ========== -->\r\n  <div class=\"jimok-quicklinks\">\r\n    <h2>Quick Links<\/h2>\r\n    <p class=\"ql-subtitle\">Browse important information and helpful resources.<\/p>\r\n    <div class=\"jimok-quicklinks-grid\">\r\n      <a href=\"\/cn\/shipping-policy\/\">Shipping Information<\/a>\r\n      <a href=\"\/cn\/return-policy\/\">Returns & Refunds<\/a>\r\n      <a href=\"\/cn\/contact\/\">Contact Support<\/a>\r\n      <a href=\"\/cn\/shop\/\">Explore Products<\/a>\r\n      <a href=\"\/cn\/privacy-policy\/\">Privacy Policy<\/a>\r\n    <\/div>\r\n  <\/div>\r\n <!-- ========== \u4ea7\u54c1\u4f7f\u7528\u8bf4\u660e\u5165\u53e3\u5361\u7247 ========== --><a href=\"\/cn\/product-guide\/\" class=\"jimok-guide-card\" style=\"text-decoration: none;\">\r\n    <div class=\"jimok-guide-card-content\">\r\n      <h3>Product Usage Guide<\/h3>\r\n      <p>Learn how to get the most out of your JIMOK products with detailed instructions and care tips.<\/p>\r\n    <\/div>\r\n    <span class=\"jimok-guide-card-arrow\">\u203a<\/span>\r\n  <\/a>\r\n  <!-- ========== CTA \u6536\u5c3e\u533a ========== -->\r\n  <div class=\"jimok-cta\">\r\n    <h2>Still looking for something?<\/h2>\r\n    <p>Explore our collection or reach out to our team for further assistance.<\/p>\r\n    <div class=\"jimok-cta-btns\">\r\n      <a href=\"\/cn\/shop\/\" class=\"jimok-btn\">Explore Products<\/a>\r\n      <a href=\"\/cn\/contact\/\" class=\"jimok-btn-outline\">Contact Us<\/a>\r\n    <\/div>\r\n  <\/div>\r\n\r\n<\/div>\r\n\r\n<script>\r\n  \/\/ ========== \u7b2c\u4e00\u5c42\uff1a\u5206\u7c7b\u5c55\u5f00\/\u6536\u8d77 ==========\r\n  document.querySelectorAll('.jimok-category-header').forEach(function(header) {\r\n    header.addEventListener('click', function() {\r\n      var categoryItem = this.parentElement; \/\/ \u83b7\u53d6\u5f53\u524d\u5206\u7c7b\u9879\r\n      var isActive = categoryItem.classList.contains('active'); \/\/ \u5224\u65ad\u662f\u5426\u5df2\u5c55\u5f00\r\n      \r\n      \/\/ \u5173\u95ed\u6240\u6709\u5206\u7c7b\r\n      document.querySelectorAll('.jimok-category-item').forEach(function(item) {\r\n        item.classList.remove('active');\r\n      });\r\n      \r\n      \/\/ \u5982\u679c\u5f53\u524d\u5206\u7c7b\u672a\u5c55\u5f00\uff0c\u5219\u5c55\u5f00\u5b83\r\n      if (!isActive) {\r\n        categoryItem.classList.add('active');\r\n      }\r\n    });\r\n  });\r\n\r\n  \/\/ ========== \u7b2c\u4e8c\u5c42\uff1a\u95ee\u9898\u5c55\u5f00\/\u6536\u8d77 ==========\r\n  document.querySelectorAll('.jimok-question-header').forEach(function(header) {\r\n    header.addEventListener('click', function(e) {\r\n      e.stopPropagation(); \/\/ \u963b\u6b62\u4e8b\u4ef6\u5192\u6ce1\uff0c\u907f\u514d\u89e6\u53d1\u5206\u7c7b\u7684\u70b9\u51fb\u4e8b\u4ef6\r\n      var questionItem = this.parentElement; \/\/ \u83b7\u53d6\u5f53\u524d\u95ee\u9898\u9879\r\n      questionItem.classList.toggle('active'); \/\/ \u5207\u6362\u5c55\u5f00\/\u6536\u8d77\u72b6\u6001\r\n    });\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support Find help with orders, shipping, returns, product care, and more. Frequently Asked Questions Find answers to some of our most common support topics. ORDERS &#038; PAYMENT \u203a How can I place an order? Browse our collection, select your item, and proceed to checkout to place an order. Can I change or cancel my order? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-632","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/pages\/632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/comments?post=632"}],"version-history":[{"count":20,"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/pages\/632\/revisions"}],"predecessor-version":[{"id":920,"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/pages\/632\/revisions\/920"}],"wp:attachment":[{"href":"http:\/\/www.jimok.net\/cn\/wp-json\/wp\/v2\/media?parent=632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}